Your Privacy Choices

Torenvi Privacy

Your Privacy Choices

This page explains how you may submit privacy-related requests and manage certain privacy, cookie, advertising, analytics, and communication preferences when using torenvi.com.

Your Privacy Rights

Depending on where you live and applicable privacy law, you may have rights concerning your personal information.

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a portable copy of certain information
  • Limit or object to certain uses where applicable
  • Opt out of certain targeted advertising where applicable
  • Exercise other rights available under applicable law

Submitting a Privacy Request

To submit a privacy request, email service@torenvi.com and use Privacy Request as the subject line.

Clearly describe the right you wish to exercise and include the email address associated with your Torenvi interactions.

Please do not send payment-card numbers, passwords, authentication credentials, or other highly sensitive information by email.

Verification of Requests

Before processing certain requests, Torenvi may request information reasonably necessary to verify your identity and confirm that the request relates to you.

Authorized Agents

Where applicable law permits an authorized agent to act on your behalf, we may request information necessary to verify the agent's authority.

Advertising, Analytics & Cookie Choices

Torenvi and service providers may use cookies and similar technologies for website functionality, analytics, measurement, personalization, and advertising where applicable.

  • Your browser settings
  • Your device privacy settings
  • Privacy or cookie tools available on our website
  • Opt-out tools made available by service providers

Email Marketing Preferences

You may unsubscribe from promotional Torenvi emails through the unsubscribe link included in those messages.

Transactional communications may still be sent when necessary, including order confirmations, shipping updates, tracking, returns, refunds, security notices, and customer-service replies.

Non-Discrimination

Where applicable privacy law provides consumer rights, Torenvi will not unlawfully discriminate against you solely because you exercised an applicable privacy right.

Appealing a Privacy Decision

Where applicable law provides an appeal right, you may reply to the privacy-request decision or email service@torenvi.com and clearly state that you are submitting a privacy appeal.

Additional Privacy Information

For additional information about our privacy practices, please review our Privacy Policy.

Privacy Request Contact

Use “Privacy Request” as your email subject.

Email

service@torenvi.com

Subject

Privacy Request

Phone

+86 133 3293 7675

Support Hours

9:00 AM–6:00 PM Pacific Time

Website

torenvi.com

Operator

Hangzhou Lishan Maoyi Youxian Gongsi Hangzhou Lishan Trading Co., Ltd.

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